Register your luggage


Register and create a profile for your luggage

We are very happy that you chose our Bagtap!

In the following we would like to give you an overview of what your first steps will look like once you have received your first Bagtap and would like to activate it. The registration of your bagtap is done in three simple steps that will be described below.

If you still have questions about our Bagtap, please contact us! We will be at your disposal to answer all your questions. Below you will also find the most frequently asked questions about registering and creating a profile.

If you don't have a Bagtap yet, click on the button below to get one.

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Register your luggage
Register your luggage

1. Step – Registration

Before you can create a profile for your luggage, bag or suitcase, you must first activate your bagtap and sign up. Then, activate the NFC function of your smartphone and scan the Bagtap. Depending on the smartphone model, the NFC chip of your smartphone is integrated at a different location, so try a little if does not scan directly. However, if your smartphone is not NFC-enabled, you can alternatively scan the bagtap's QR code.

After scanning, the tap21 web portal will be called automatically. There you will be asked to register. During the registration process you will be asked to deposit your e-mail and to choose a password that is as secure as possible. You will then be sent an activation link to your e-mail. By clicking on the activation link your e-mail will be activated for After activation you can login to with your e-mail and your password.

2. Step - Create a profile for your luggage

After you have successfully registered, you can create a profile for your luggage. Under "My Taps" you will find a list of your Bagtaps. Click on "Edit Bagtap" to create or change a profile.

There you will have the opportunity to enter various information about your baggage. You can enter your address data, telephone numbers and other information like details about your travel route. For all data you can decide whether you want to display it or not. All you have to do is click on the button with the label "visible" next to the respective field. If you are satisfied with the profile, save it.

Register your luggage
Register your luggage

3. Step - Equip your luggage

Your Bagtap is now ready to be attached to your bag, luggage or suitcase. You should try it out, to have a look at your profile. You only need to scan the Bagtap with your smartphone and your profile will be displayed right away.

If you have any questions, just have a look at our FAQs. If you have further questions, do not hesitate to contact us.


  • Where can I register?

    You can register on our web portal tap21. Either type into your browser or scan your bagtap with your smartphone to get to automatically. There you can either log in or register.

  • How do I register?

    Click on "Register" on our web portal Tap21. Then enter your e-mail address and think about a secure password. You will then receive an activation link to the e-mail address you entered. If you click on this link, your e-mail address will be activated and you can log in.

  • How do I scan my bagtap correctly to be able to read the data stored on it?

    There are two ways to read the data of your Bagtap with your smartphone or tablet: Via NFC or using the QR code. If you want to use NFC, you have to activate NFC in your smartphone and know how to scan an NFC tag with your mobile phone. Then you must know that scanning NFC tags like our bagtap works depending on the operating system of your phone or bagtap. For example, smartphones with iOS usually require an app to scan NFC tags. Check here for a detailed overview of the differences. For iOS11 we offer you our free NFC-Reader App in the Appstore. You can download them under this link. Now you can scan your bagtap by touching it with the back of your smartphone. You will now be automatically redirected to a preview of your Tap21 baggage profile.

    Alternatively you can scan the QR code shown on the bagtap. For this you need an app which can read QR codes. You will then be directed to a preview of your Tap21 baggage profile.

  • My Bagtap does not appear after the registration under the button "My Taps"

    The first touch with your smartphone will lead you to the registration on Tap21. After you have registered, you have to hold the Bagtap baggage tag to the smartphone again. Now your Bagtap should be visible under the menu item "My Taps".